Health Craft Products Returns Policy
- HealthCraft Products will not accept a product which has been assembled / installed / is used or is missing parts.
- The customers are responsible for the applicable return shipping charges.
- A 20% restocking fee is charged based on the last invoiced amount shown on your account.
- Upon receipt of the return HealthCraft products will inspect the product. If the product can be restocked as an inventory item, a credit for the return will be applied to your account. If upon inspection HealthCraft product determines the returned product does not meet quality standards for restocking, no credit will be given and you will be notified. If a return has been declined it can be shipped back to you (a charge for shipping will apply.)
1stSeniorCare strives to assure that each product is understood and applicable for the skill of the user. Please call us toll free to discuss your situation and needs and we will help you with the correct product choice and installation help.